What happens after I send my application into ICAN?

Once your application for a service dog is complete (including the application form, the medical and the personal reference forms), we will contact you to either come to the office for an interview or we schedule an in-home interview.  The results of those meetings will help us determine if we believe we can provide you with a dog that meets your needs. We ask your permission to videotape the interview so we can get a sense of your capabilities and living situation.  The videotape also allows us to revisit your needs as we evaluate possible canine matches.