Service dog organzations may use some terminology that is unique and unfamiliar. Here is a list of some ICAN vocabulary that is used daily.

Public Access– According to the Americans with Disabilities Act, businesses must permit service animals to accompany people with disabilities in all areas where members of the public are allowed to go.


Autism Assist Dog
An autism assist dog is a service dog trained to assist an autistic person, typically a child, to help them gain independence. They do this by bridging the parent-child communication gap, relieving anxiety, and prompting behavioral changes.


Mobility Assist Dog
These dogs are specially trained for those with movement issues to provide them with greater independence. They can perform many tasks that would otherwise be impossible or much more difficult. They are trained to do things like turn on lights, pick up dropped objects, and push automatic door buttons.


Veteran Assistance Dogs
These dogs will often work double duty with both mobility assistance and assist with their PTSD. For veterans with PTSD a dog can be trained to interrupt a nightmare, alert to anxiety, or apply pressure to help in relieving anxiety.


Facility Placement
Facility dogs work with professionals who incorporate the dog into the care of their clients, patients or students, and are most frequently placed in hospitals or schools with special needs students


Diabetes Alert Dog
These dogs use their amazing sense of smell to detect low blood sugar levels. They are trained to alert their handler when they smell their blood sugar getting low and can even retrieve their testing kits.


Facilitated Placement
Usually placed with younger children, facilitated assistance dogs are part of a three way team. Typically this team is made up of a parent, the child, and the service dog. The parent, or other adult, is responsible for ensuring the service dog and client are an effective team by doing things like managing the dog in public, caring for the dog's training, health, and safety, and helping the child interact with the dog.


Positive Reinforcement
Positive reinforcement means that after a desired behavior is shown, a reward closely follows, making that behavior more likely to happen again in the future. ICAN trains exclusively with positive reinforcement, meaning all of the dogs are rewarded for what they do correctly.


A cue is a verbal command given to the dog to prompt them to perform a specific task. You probably already know some simple cues that are used like sit, down, come, and roll. Different service dog organizations may use different cues when training their dogs.